SHIPPING & DELIVERY

SHIPPING TIMES

Our customers live all over the world and we can ship anywhere with a shipping address.

We offer Free Standard Worldwide Shipping to every country worldwide.

That is our business promise for a lifetime.

All orders get dispatched within 2 working days. Delivery times vary based on destination.

All USA orders take 2 to 5 working days delivery times.

All International orders take 7 to 14 working days delivery times.

We are working on an express delivery option with our logistics supplier which will be available in the near future.

CUSTOM FEES

Additional customs, duties or taxes may apply once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel. If you'd like to find out more please email our customer care team.

RETURNS & EXCHANGES

We are proud to maintain the highest quality control procedures however occasionally we may have the following scenarios:

If your product is faulty, send it back to us within 60 days of delivery for a full refund (including shipping).

If we sent you an incorrect order by mistake, send it back to us within 60 days of delivery for a full refund (including shipping).

If you change your mind or wish to return an unwanted gift (we hope you love our products!), send it back to us within 60 days of delivery for a refund (excludes shipping charge and refunds are sent to the original purchaser's method of payment).

If you made an error when purchasing online, and it is within 48 hours of your order being processed contact our customer care team straight away and we can adjust your order before we deliver the product. This will ensure quick processing turnaround and unnecessary shipping charges.

All claims require the following documentation for processing:

Product with the original invoice.
Product must be in original, saleable condition and in the original Disc packaging.
We recommend using regular post, take a photo of your returning package with the postage receipt visible.

If you need any assistance or to claim your return/exchange please email our customer care team.

We value our community and will continue to guarantee you timely deliveries, highest quality products, and quick responsive customer service.

WARRANTY

Our products are covered by a 2 year warranty from the date of purchase, when used under normal conditions and for the purpose intended.

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

Please email our customer care team with your order details, description and photos of the fault or damage.

SHIPPING & DELIVERY

SHIPPING TIMES

Our customers live all over the world and we can ship anywhere with a shipping address.

We offer Free Standard Worldwide Shipping to every country worldwide.

That is our business promise for a lifetime.

All orders get dispatched within 2 working days. Delivery times vary based on destination.

All USA orders take 2 to 5 working days delivery times.

All International orders take 7 to 14 working days delivery times.

We are working on an express delivery option with our logistics supplier which will be available in the near future.

CUSTOM FEES

Additional customs, duties or taxes may apply once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel. If you'd like to find out more please email our customer care team.

RETURNS & EXCHANGES

We are proud to maintain the highest quality control procedures however occasionally we may have the following scenarios:

If your product is faulty, send it back to us within 60 days of delivery for a full refund (including shipping).

If we sent you an incorrect order by mistake, send it back to us within 60 days of delivery for a full refund (including shipping).

If you change your mind or wish to return an unwanted gift (we hope you love our products!), send it back to us within 60 days of delivery for a refund (excludes shipping charge and refunds are sent to the original purchaser's method of payment).

If you made an error when purchasing online, and it is within 48 hours of your order being processed contact our customer care team straight away and we can adjust your order before we deliver the product. This will ensure quick processing turnaround and unnecessary shipping charges.

All claims require the following documentation for processing:

Product with the original invoice.

Product must be in original, saleable condition and in the original Disc packaging.

We recommend using regular post, take a photo of your returning package with the postage receipt visible.

If you need any assistance or to claim your return/exchange please email our customer care team.

We value our community and will continue to guarantee you timely deliveries, highest quality products, and quick responsive customer service.

WARRANTY

Our products are covered by a 2 year warranty from the date of purchase, when used under normal conditions and for the purpose intended.

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

Please email our customer care team with your order details, description and photos of the fault or damage.